California residents who received calls from Wells Fargo or its partner, The Credit Wholesale Company, Inc., between 2014 and 2023 may be entitled to compensation of up to $5,000 as part of a $19.5 million class-action settlement.
The lawsuit alleges that the bank and its vendor illegally recorded phone calls without customer consent, violating California’s privacy laws. While Wells Fargo denies wrongdoing, it has agreed to settle to avoid lengthy litigation.
Wells Fargo Settlement
Under California’s Invasion of Privacy Act, it is illegal to record phone conversations without the consent of all parties. The lawsuit claims Wells Fargo and The Credit Wholesale Co. recorded customer calls between October 22, 2014, and November 17, 2023, without proper consent.
The case also relates to other customer complaints over the years, including unauthorized account openings, misleading disclosures, harm to credit reports, improper fees, and delays in loan processing.
Who Is Eligible?
You may qualify for payment if:
- You lived in California during the covered period
- You received or made a call to Wells Fargo or The Credit Wholesale Co. between Oct 22, 2014, and Nov 17, 2023
- The call was recorded without your consent
How to File a Claim
- Visit the official settlement website: www.WellsFargoSettlement2025.com
- Enter your claimant ID from the notice you received (by mail or email)
- Fill in the online claim form with your personal details and account information
- Upload supporting documents, such as bank statements or credit reports, if available
- Submit your claim before the deadline of October 15, 2025
Late claims will not be accepted.
Payout Amounts
The amount you receive depends on the number of claims filed and your specific circumstances.
| Number of Calls Recorded | Estimated Compensation |
|---|---|
| 1 Call | Up to $86 |
| Multiple Calls | Up to $5,000 |
Average payouts are expected to be between $250 and $1,200, but documented severe harm could qualify for higher amounts.
Payment Timeline
- Claim submission deadline: October 15, 2025
- Claims review and approval: Late 2025
- Payments issued: Expected in early 2026 via direct deposit or check
You can track your claim status through the official settlement website.
The $5,000 Wells Fargo Bank Settlement offers California consumers the chance to recover compensation for privacy violations and related issues. If you meet the criteria, filing your claim before the deadline ensures you don’t miss out on potential payment.
FAQs
Who qualifies for the settlement?
California residents who had calls recorded by Wells Fargo without consent.
What is the maximum payout?
Up to $5,000 depending on the number of calls and proof provided.
How do I file a claim?
Through the official settlement site using your claimant ID.
When is the claim deadline?
October 15, 2025.
When will payments be sent?
Expected in early 2026 after claim reviews.
